Shipping policy

Thank you for shopping with AW luxury. We are committed to providing a smooth and reliable shipping experience for customers worldwide.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that processing times may vary during holidays, promotions, or high-demand periods.

Shipping Time

We proudly offer worldwide shipping.

Estimated delivery times may vary depending on your location and local shipping carriers. Most orders are delivered within 7–15 business days after shipment, although some international deliveries may take longer.

Tracking Information

Once your order has been shipped, a tracking number will be sent to your email address so you can track your package anytime.

Shipping Delays

While we do our best to ensure timely delivery, shipping delays may occasionally occur due to customs processing, weather conditions, carrier delays, or other factors beyond our control.

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please make sure your shipping address and contact information are correct before placing an order. AW luxury is not responsible for delays or lost packages caused by incorrect shipping details provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact our support team as soon as possible at:

ace@aceswluxury.com

We will work with you to help resolve the issue.

Contact Us

If you have any questions regarding shipping or your order status, feel free to contact us at:

ace@aceswluxury.com